Delivery Information
UK Mainland
• Free Next Business Day Delivery: Place your order before 2 PM for delivery the next business day.*
• Orders placed after 2 PM will be delivered within 2 business days. Please note, we are closed on UK Bank Holidays.
Scottish Highlands & Islands, Northern Ireland, Channel Islands, Isle of Man, Isle of Wight & Isles of Scilly
• Standard Delivery - £3.00: Delivery within 2-5 business days.
Returns
We want you to be happy with your purchase! If you change your mind, you have 21 days to return any items bought on our site. Please note that return shipping costs are your responsibility.
To start a return, simply fill out the contact form on our website or email us at sales@wetandforget.co.uk. Don’t forget to include your order number so we can assist you quickly.
Refunds
Refunds will be processed as soon as we receive the returned products. Keep in mind that it might take a little time for the refund to show up in your bank account, depending on your bank's processing times.
* While we strive to ensure timely delivery of all orders, please note that delivery times are estimates and not guaranteed. We rely on third-party couriers, and delays may occasionally occur due to factors beyond our control (e.g., adverse weather, high seasonal demand, or courier issues). We are not liable for any loss or inconvenience caused by late delivery. If your order hasn't arrived within 5 working days, please contact us and we will do our best to assist.
Damaged or Faulty Products
If your product arrives damaged or isn’t working as it should, let us know! You can reach out using our contact form or by emailing us at sales@wetandforget.co.uk. We’ll make it right.
We’re here to help, so don’t hesitate to get in touch with any questions!
